- +1-571-710-0530
- info@teleworket.com
- 16192 Coastal Highway, Lewes, Delaware 19958
Outsource your calls,
not your profits!
Welcome to TeleWork ET, the leading BPO Company revolutionizing the call center industry. Telework ET is a U.S.-based outsourcing company that is an expert at building cost-effective, efficient, and scalable operational teams for businesses wanting to grow fast and effectively.
ABOUT US
Introduction About Our Company
Welcome to TeleWork ET, the leading BPO Company revolutionizing the call center industry. Telework ET is a U.S based outsourcing company that is an expert at building cost-effective, efficient and scalable operational teams for businesses wanting to grow fast and effectively.
Our dedicated agents are located in Ethiopia, and since 2020 we’ve recruited and trained hundreds of staff to work on behalf of our clients. Our highly cost-efficient teams have saved our clients over 80% in labor. We’ve deployed specialist teams across most operational functions including; Telesales for both inbound and outbound campaigns, Multi-Channel Customer Support, and Data Annotation and Labeling.
Why Choose TeleWork ET?
Cost-Effective Solutions
By leveraging the talent pool in Ethiopia, we save our clients over 80% in labor costs in comparison to other countries. We offer the most competitive rates globally without compromising on quality. Our agents are highly proficient in English and possess excellent communication skills, ensuring seamless interactions with your customers.
24/7 Availability
We understand the importance of round-the-clock customer support. With our call center in Ethiopia, we can provide 24/7 availability to cater to customers from different time zones. Whether it’s addressing queries, resolving issues, or processing orders, our agents are always ready to assist.
Quality Assurance
At TeleWork ET, we prioritize quality in every aspect of our operations. We have implemented rigorous quality assurance measures to ensure that our services meet the highest standards. Our team undergoes regular training and performance evaluations to maintain excellence.
Cutting-Edge Technology
We leverage the latest technology and infrastructure to deliver superior call center services. Our advanced telecommunication systems, CRM software, and call monitoring tools enable us to provide efficient and seamless services to our clients.
Skilled Workforce
Our success lies in our highly skilled and dedicated workforce. We have a team of trained professionals who are fluent in multiple languages, ensuring effective communication with customers from different regions. Our employees are committed to delivering exceptional service and exceeding client expectations
Outsourcing Costs by Country
Ethical Business Practices
At TeleWork ET, we believe in conducting business ethically and responsibly. We adhere to strict data protection regulations and ensure the privacy and confidentiality of customer information. Our commitment to ethical practices has earned us the trust and loyalty of our clients.
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+1-571-710-0530
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